• Are you considering a career as a postal clerk? Postal clerks are the liaison between the United States Postal Service and the public. You work directly with mail, packages and money, and you provide customer service. The following list of a postal clerk's responsibilities should help you determine if the position is right for you.
  
  

Sell Postage and Other Products

• Postal clerks sell stamps, postcards, parcel containers and other products related to postage. You must correctly calculate the costs of such products and services.
  
  

Handle and Organize Mail

• After receiving letters and parcels from customers, postal clerks organize the mail into the appropriate pigeonholes and mail racks. You make sure the mail is accurately weighed, stamped and registered. You also insure and/or certify mail.
  
  

Complete Monetary Transactions

• In addition to operating a cash register for product and postage sales, clerks keep a record of daily transactions. You also issue money orders to customers.
  
  

Help Customers

• Postal clerks are the first people to greet USPS customers at the post office, so you should be friendly and helpful. You receive and address customer questions and complaints regarding delivery, lost mail and mail theft. You aid elderly or illiterate customers in filling out forms. You advise customers on which services best suit their needs.