Management to Employee

• If it wants a job done correctly, management must communicate clearly and effectively to employees about the job's parameters. However, a description that sounds clear and effective to a manager's ears may come across as confusing to an employee. To solve this problem, managers should request feedback about their communication from employees. Encourage employees to come to management's offices whenever they have questions about a job. This kind of open-door communication between managers and employees can create a positive workplace culture. According to "Entrepreneur," managers who communicate with employees about company issues can create a work environment where everyone feels they're treated fairly.
  
  

Employee to Management

• Management is less likely to make good decisions without employee feedback. Because employees deal with customers, use company technology and follow workplace policies every day, they're more likely to have good insights into how these elements are working. Employees also must communicate to management when problems arise so everyone is aware of the problems, and can work to solve them. However, it's management's responsibility to foster an environment where open communication between management and employees is encouraged. In these transparent environments, employees may feel more appreciated and more motivated because their voices are heard.
  
  

Employee to Employee

• As more offices turn to employee collaboration for many tasks, employee to employee communication becomes more important. Employees must learn to communicate with each other to finish projects. Not only must they communicate about how the project should be finished, but they should also be able to discuss potential problems and plan solutions together. Further, employees must be able to communicate civilly with each other to promote a positive workplace. Employees who are prone to expletives and emotional outbursts can make the office environment uncomfortable for everyone.
  
  

Company to Customer

• Communication is important for a company to keep a good clientele. Management must stay in contact with customers, communicating both positive and negative company news. For example, customers should know when a company wins an award. Awards show company stability, and they may help turn a one-time customer into a repeat customer. However, customers should hear about negative issues from management before they hear about them in the news. For example, if a security breach occurs, management must tell customers about the breach and what's being done to contain it. By being honest with customers about the good and the bad, management can cultivate an ethical reputation for the company that customers will appreciate.