The Responsibilities of an Administration Assistant
- Administrative assistants perform administrative duties.secretary image by T.Tulic from Fotolia.com
Administrative assistants, also known as administration assistants, are employees responsible for helping an organization's managers and executives perform administrative tasks. According to the Bureau of Labor Statistics, many of their duties are the same as those of a secretary, although administrative assistants tend to perform less clerical work and more information management. - Administrative assistants often act as representatives for their supervisors. When guests or clients arrive, it is generally the administrative assistant who greets them and informs their boss of their arrival.
- Many administrative assistants organize and coordinate the workflow of an executive's office. This includes liaising with other relevant offices, as well as administrative tasks such as ordering office supplies and arranging desks.
- Administrative assistants often double as schedulers, arranging meetings and making appointments for their supervisors. This includes setting up conference calls with colleagues and clients.
- When an executive must travel out of town, it is the administrative assistant who makes the arrangements, including researching and booking flights, accommodations and rental cars, as well as drawing up a trip itinerary.
- Administrative assistants sort incoming paperwork, including memos, letters and email. The assistant filters out unimportant paperwork and prioritizes that which needs immediate attention.
- Many administrative assistants perform clerical work, organizing and filing documents, photocopying, faxing, answering telephones and mailing letters and packages.
- The administrative assistant operates office machinery, such as photocopiers, computer hardware and software, and faxes. The assistant should be prepared to train other employees in the use of these machines.
- During meetings, administrative assistants often take minutes of what is said and what business is conducted. These minutes are typed up and distributed to relevant parties.
- Administrative assistants often supervise other employees, such as clerical staff. This includes familiarizing new employees with assigned tasks and office procedures. When volunteers or interns are present, the administrative assistant acts as their contact person and assigns them duties.
- Unlike secretaries, many administrative assistants are required to conduct research and prepare presentations. Findings may be presented as written documents, spreadsheets, databases or PowerPoint presentations, requiring the assistant to be familiar with all of these technologies.
Meet Clients and Visitors
Coordinate Office
Scheduling
Arrange Travel
Review Incoming Paperwork
Clerical Work
Operate Office Technology
Take Meeting Minutes
Supervise Workers
Conduct Research
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