Online Browser Game Troubleshooting

• 1). Update and run your virus scanner to ensure your computer is clean of all malware. Malware will slow down a computer and may conflict with online PopCap browser games, causing the process to use more memory than normal.
  
  
• 2). Update your Internet browser, Flash and Java to the newest versions. This will eliminate old bugs and help the game to run more smoothly.
  
  
• 3). Uninstall any unneeded browser add-ons. Browser add-ons can cause your browser to take up more memory while playing PopCap games and may even conflict with the game to cause other performance issues.
  
  

Downloaded Game Troubleshooting

• 1). Update and run your virus scanner to remove any malware or viruses on your computer. These programs will consume computer resources and may conflict with your installed PopCap games, causing them to use more memory than normal.
  
  
• 2). Right-click the shortcut icon for the game on your desktop and select "Properties."
  
  
• 3). Navigate to the "Compatibility" tab.
  
  
• 4). Place a check in the box next to "Run in 640 by 480 screen resolution."
  
  
• 5). Click the "OK" button. Next time you launch your game, it will play in a smaller windowed screen that requires less memory usage for your computer and graphics card.